The Pension Solutions Group

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Pensions that put a spring in your step

Natalie House

Projects and Process Manager

Direct line: +44 1249 700891

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Natalie has an indefatigable energy for ensuring that we are always perfectly placed to understand where we are, where we are going and what we need to focus on to get there.

There will always be a mountain of data to collect and store to satisfy myriad regulatory requirements but any half reasonable company should capture and analyse much of this as par for the course. The trick is knowing the best way to go about it, and Natalie has a knack of out-performing everyone else we’ve come across when it comes to defining and delivering the processes that steer our industry.

Plucked out of a pretty intense management position at James Hay, Natalie has a very clear vision of what management information should empower us with, and provides the perfect interface between compliance, sales, admin and management, whilst deftly juggling the sometimes less than perfectly aligned requirements of the FSA, advisers and clients.

Natalie’s natural grasp of what needs to be logged, monitored and stored is matched only by her tenacious ability to see that the appropriate action is taken off the back of it. making the mountain of information meaningful.

What makes Natalie tick?

From looking after the ongoing needs of our team to managing the endless, expanding data they produce, Nat has got it all covered and remains spookily calm about it. You know what they say about nature and vacuums, well Natalie’s a bit like that with PSG’s management information and process management.

"In all of my dealings with Natalie she has never failed to impress me with her integrity, focus and organisation.  Projects that most would find daunting to say the least don’t seem to phase Natalie at all and I always know I’m in very safe hands when Natalie takes responsibility for a project."

Pete Blanchard, Mortgage Adviser
Halifax