Chief Operating Officer
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Natalie joined us as Projects and Process Manager, charged with making sure we were doing everything we needed to, as well as we could and ensuring our Management Information counted for something. It soon became apparent that despite this being no small task, Nat was capable of so much more.
From there Nat’s role took on a life of its own and, driven by her, it wasn’t long before it became clear to all that Nat was heavily involved with almost everything from Compliance to HR and was being increasingly relied on to assist with crucial decisions on corporate strategy.
Finally, on completion of a buyout of shares, rendering PSG 100% owner operated, we were able to make Nat a Board Member and very well deserved it is too.
Nat now does much of what she’s always done (interface between, compliance, sales, admin and management, whilst deftly juggling the sometimes less than perfectly aligned requirements of the FSA, Advisers, PSG and most importantly, clients), but has a new focus on looking ahead to where we want to be in the years to come and drafting the roadmap to get there.
Natalie was always a bit of a secret weapon for PSG and with her unrivalled organisation and unfailingly cheerful disposition, she continues to find new ways to impress colleagues, clients and business partners.
What makes Natalie tick?
Getting things done. It sounds simple, but when you take responsibility for a dauntingly long list of responsibilities, often conflicting with each other and with shifting priorities, it rarely is. Luckily for us, this is the arena in which Nat excels and no matter how long the list, she never fails to cross everything off of it.
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"In all of my dealings with Natalie she has never failed to impress me with her integrity, focus and organisation. Projects that most would find daunting to say the least don’t seem to phase Natalie at all and I always know I’m in very safe hands when Natalie takes responsibility for a project."
Pete Blanchard, Mortgage Adviser